• 3.62 / 5 based on 18 Reviews | Submit Your Review
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  • The leading provider of online car insurance policies is esurance, which has built a reputation as an online insurance company that provides fast and easy coverage at the lowest rates possible. The esurance company is not like other insurance providers, and does not have offices or independent brokers. Policies are sold online, not through brokers, and the reduced overhead is how they can offer low rates.

    Financial Ratings

    A.M. Best:A+

    Company Information

    650 Davis Street
    San Francisco, CA 94111
    (415) 875-4500
    (800) 926-2869 (Fax)
    http://www.esurance.com



    Company Reviews (18)

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    • 4 of 4 people found the following review helpful.

      Esurance Is the WORST Insurance CHEAP GARBAGE, July, 2012

      BEWARE OF ESURANCE!!! THEY ARE THE WORST INSURANCE COMPANY I HAVE EVER DEALT WITH. On April 13, 2012 I had a not at fault accident where my truck incurred about $2,500.00 worth of damage; First it took until two days ago (10 days short of 3 WHOLE months) to get an appraiser out to look at the damage to my vehicle. Then they apprasied my $2,500.00 worth of damage at a little over $1,200.00. My deductible is $1,000.00 leaving me with about $200.00 to fix ,y vehicle. That's not even enough to buy one headlight muchless fix the damage. Bottom line, If you want your vehicle INSURED then ESURANCE IS NOT THE WAY TO GO. DO YOURSELF A FAVOR AND DO NOT EVEN WASTE YOUR TIME ON A QUOTE. You get what you pay for in most cases, but I definitely lost money by switching to Esurance. ESURANCE IS THE WORST INSURANCE COMPANY ON THE FACE OF THE PLANET. If you have any questions for me or about my experience please contact me at 757-678-6115 or 757-710-1407 and I will be happy to steer you away from esurance as I would never want anyone to go through the horror story that I have with this horrible insurance company.

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    • 2 of 2 people found the following review helpful.

      Horrible claims, May, 2013

      The purpose of insurance is to have assistance in the event of an accident. I was the third person hit in an accident at a stop light. (Someone hit the car in front of them and they, in turn, hit me). Neither car was reasonably insured (one not insured, and the other under-insured). My claim was minimal, but Esurance took five months to follow up on my claim request(s). They did not issue me a check to begin repairs at the auto shop until 3 months after that. Although it took eight months for them to send me a $58 check for getting my bumper and frame fixed (ha!), my insurance bill went up immediately. It was this fact that I had to continue to bring up when they questioned whether "I let them know about any incident". It was never in their records, according to them. Yet they "assured" me they were fighting to get info on the un[der]insured drivers who were at fault. Cheap insurance is not worth wasting your money on if there is no payment in the event of a true accident. NEVER USE ESURANCE.

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    • 2 of 2 people found the following review helpful.

      Rip off!, January, 2013

      They tried to charge me $45.99 for taking my daughter and her car off my policy a week early. Yet they were only going to reduce my premiums by $10 a month without her or her car on the policy. I am now insured with Liberty Mutual for half what esurance was charging me

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    • 2 of 2 people found the following review helpful.

      Esurance is outstanding, March, 2012

      I've been insured by esurance for years now. It's always been easy to get policy information, payments, etc. Each time I've needed to contact them, the person I spoke with was kind and each has gone out of their way to assist me with my needs. Recently, I had to file a claim and it was handled in a quick and fair way. Their outstanding customer service is what keeps me renewing my policy with them year after year.

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    • 1 of 1 people found the following review helpful.

      ESURANCE REALLY DOES SUCK!!! HORRIBLE HIDDEN FEE"S, March, 2014

      This company i've had issues with since the first day of coverage. They ask me for so much stuff that its crazy!! STAY FAAAARRRR AWAY FOR THIS HORRIBLE SHITTY, CRAPPY COMPANY! TAKE MY WORD FOR IT!! GREAT RATES BUT THAT IS TOTALLY IT! IF YOU NEED SOMETHING OTHER THAN PAYING THEM....GOOD LUCK WITH THAT FOR REAL!! GOING BACK TO GEICO!!

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    • 1 of 1 people found the following review helpful.

      Reasonable cost, poor service and cancelation, February, 2014

      Cost was reasonable. Very long wait times for customer service, every time I called it was at least 10 minutes. Used the annual billing, automatic renewal option. Cancelled policy but company had no record, so no refund for remaining 11 month. Then I received a automatic renewal billing notice for the next year - 11 months after canceling the policy. Do not gin up for annual billing and auto rebelling. It is a nightmare. If eligible use USAA

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    • 1 of 2 people found the following review helpful.

      , August, 2012

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    • 0 of 0 people found the following review helpful.

      , April, 2014

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    • 0 of 0 people found the following review helpful.

      , March, 2014

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    • 0 of 0 people found the following review helpful.

      , February, 2014

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    • 0 of 0 people found the following review helpful.

      very, September, 2013

      a great company

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    • 0 of 0 people found the following review helpful.

      Okay, August, 2013

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    • 0 of 0 people found the following review helpful.

      You guys are Great, May, 2013

      I chose you guys because, your cheap and really nice and helpful! Thanks

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    • 0 of 0 people found the following review helpful.

      , May, 2013

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    • 0 of 0 people found the following review helpful.

      , May, 2013

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    • 0 of 0 people found the following review helpful.

      great company, April, 2013

      did not renew my policy

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    • 0 of 0 people found the following review helpful.

      , April, 2013

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    • 0 of 0 people found the following review helpful.

      NONE, February, 2013

      Good insurance company

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