• 4.40 / 5 based on 22 Reviews | Submit Your Review
    Satisfaction
    Claims
    Cost
    Billing
    Service

    • Progressive insurance was founded in 1937, and has since grown from 100 initial employees to more than 27,000 representatives, plus an estimated 30,000 independent agents. With more than 14 billion dollars in auto insurance policies in effect, Progressive is known as one of the more innovative insurance companies, and has the distinction of being the first to introduce monthly premiums to policy holders.

    Financial Ratings

    A.M. Best:aa
    S&P Rating:AA
    Moody's Rating:AA
    Fitch Rating:A+

    Company Information

    6300 Wilson Mills Rd
    Cleveland, OH 44143
    (440) 461-5000
    (877) 213-7258 (Fax)
    http://www.progressive.com



    Company Reviews (22)

    Sort by:Most Helpful|Most Recent|Best to Worst

    • 4 of 5 people found the following review helpful.

      Progressive customer Service, January, 2012

      I feel generally that Progressive has been quick to respond, easy to deal with over the phone.My auto insurance rates have been fair. I had an incident where my car would not start and they responded immidiatley to assist me.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 3 of 4 people found the following review helpful.

      Car insurance, January, 2012

      I love my insurance co. They are 5 star rating across the board if you ask me! The rate I pay cannot be beat I believe & you can be sure because I checked everywhere!

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 3 of 4 people found the following review helpful.

      Auto Insurance, January, 2012

      Porgressive at the time was the least expensive auto insurance.It was recommened my insurance agent-broker.I have had no claims with progressive to date.As of today after getting qoute's from other companies it is still the least expensive.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 2 of 3 people found the following review helpful.

      Excellent company, March, 2012

      I have always had excellent customer service, and excellent pricing for the coverage ive selected. They treat you as A person, not just as A payment, or policy number. Even w/my stepson on my policy. ( who by the way has had A couple speeding tickets and an accident.)They have always been very courtious and respectful.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 2 of 3 people found the following review helpful.

      Progressive is a good ins.to have, January, 2012

      This company is very good to work with and anytime you have a question they will call back they are not trying to push you

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 2 of 3 people found the following review helpful.

      AUTO COVERAGE, January, 2012

      I have been a Progressive customer since 2000. Their service is great. I had a new 2000 Ford Focus which was totaled in an accident and their respone time was great in handling the claim. I only had one problem which was that the company did not inform me that I could have gotten a rental until I find another car and also I later found out that I could have bought back my car since it was totaled. Other than that I have had no other problems since.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 2 of 3 people found the following review helpful.

      what title, January, 2012

      they are a very good company to deal with when you have put in a claim.I will tell my friends they area good company.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 2 of 3 people found the following review helpful.

      AUTO COVERAGE, January, 2012

      I have been a Progressive customer since 2000. Their service is great. I had a new 2000 Ford Focus which was totaled in an accident and their respone time was great in handling the claim. I only had one problem which was that the company did not inform me that I could have gotten a rental until I find another car and also I later found out that I could have bought back my car since it was totaled. Other than that I have had no other problems since.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      great, April, 2012

      I've been with this insurance for awhile. I'm happy right now and not looking to change to someone else. thank you

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      great people, April, 2012

      I switched to Progressive 11 years ago and have found the people at the company to be friendly, knowledgeable, and extremely wonderful to work with. Whether it's an underwriter or a claims representative, the folks at Progressive treat me as a respected customer.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      great, April, 2012

      the best insurance overall i have checked other places and had mutiple insurance companies through the years and this has been the best!

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      homeowner, April, 2012

      i am unhappy with this company because they wont insure my new home due to the fact that i have a basement

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      progressive, April, 2012

      The best insurance. Very helpful,they think about your safety first for the lowest cost and stiil get the best coverage.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      Is your health worth more than $10.60 per day?, March, 2012

      Progressive doesn't think so. I was in an auto accident in July of 2011 and Progressive has not paid my medical bill, 8 months later. Their insured was clearly responsible & cited for the accident and I have been left holding the bag and paying the bills. DO NOT GIVE THIS COMPANY YOUR MONEY, use any other insurance company, they have treated me badly, they will not treat you any better.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      Full coverage for car ,truck,and motor home., March, 2012

      Have had ins. for over 20 years . Have had had mult. claims no problems . All ways very helpful with questions. very satifid ,

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      Mr. Ralph Hicks, March, 2012

      I have been very satisfied with Progressive. they have taken great care of my families auto coverage and claims with accidents that were not our fault. our vehicles have been repaired and any hassle with the at fault drivers ins co was taken care of by Progressive.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      Customer Service, March, 2012

      This insurance company is great with excellent service and customer servicing and pricing. They have live phone operators who are always nice and friendly.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      Bernie Wihlm, March, 2012

      Have compared other companies and Progressive always has the lower cost.Not hassled by agents trying to sell me more than I need.If you have a claim they connect you with body shop done in 5 minutes.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      AWESOME, March, 2012

      I love the way they handled my! They were very personable and caring. They treated me as if I was their only customer.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      AWESOME!, March, 2012

      I have never experienced any problems with my insurance. I'm not changing it! I get wonderful coverage for what I pay!

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      a good policy, March, 2012

      this is a good comp. ive always used them in the past ther chep reliable for two cars i pay $72 dollers.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |

    • 1 of 2 people found the following review helpful.

      great pricing and customer service, January, 2012

      progressive has great pricing on thier auto insurance they beat the competition by at least $150 over a 6 month policy, not sure on other coverage but very happy with auto rates.

      Help others find the most helpful reviews
      Was this review helpful to you?
      |